Attendee Guidelines
Are you ready for ISBNPA XChange? To fully enjoy the virtual conference experience please make sure to complete the steps below.
- Register.
ISBNPA XChange is free to all members, but you must register for the conference to gain access to all the pre-recorded and live sessions that will be shared via the conference App. A special reduced membership rate is available to non-members through the XChange Registration Portal. - Tech-Check.
Registered delegates will receive an email with log in instructions when the conference App and Web-App are released. Be sure to test your login prior to the start of the conference to confirm there are no technical issues with accessing the App. You are able to watch the sessions on your smart device (phone, tablet) through the App or on your desktop in full screen through the Web App. Confirm your computer or other web enabled device has the XChange App and that your microphone and speakers are working correctly. For the Web App make sure your browser is the most recent version, Google Chrome works best. The live sessions will be presented through Zoom, if you do not already have a Zoom account you can sign up for free here. If you are attending the conference from a shared space where there may be noise or other distractions consider using headphones for a more enjoyable and focused attendee experience. - Review the Program and Prepare your Questions.
The concentrated live program will take place June 15-25, however, pre-recorded presentations will be available on-demand in the App starting June 1. Take some time to review the program and make note of which live and recorded sessions you would like to attend. It is important to note that the live Q&A sessions will not include the authors presentations, please watch the recorded presentations prior to the live session and have your questions for the authors ready. The live Symposia will include the presentations and an opportunity for live Q&A with the authors. Offline Q&A is available for all presentations through the app.
*Please do not download or share presentations without explicit permission from the author.
Virtual Conference Attendee Etiquette
- Log
in to the live sessions early.
Logging in early gives you time to address any last-minute technical issues, get comfortable, connect with the presenters and other attendees prior to the start of the sessions and allows the presentations to start on time with fewer interruptions. - Mute
your mic if lines are open.
If the speaker or moderator opens the phone or computer audio lines to let audience members speak, keep your mic muted whenever you are not speaking. This helps avoid unwanted background noises that can distract other participants. And never, NEVER push the “HOLD” button on your phone. That often plays music over the line, which stops a webinar dead in its tracks. - Be
an active participant.
You will get the most out of your XChange experience if you actively participate! Introduce yourself in the chat window when you enter a session so that the speakers know you are in the “room”. Provide your inputs to polling questions. Respond to requests for comments or questions. Let your presenter know what you are most interested in. - Be
respectful.
Keep your contributions in chat groups helpful and considerate of the author and other participants. Arguing about or belittling somebody else’s comment is not productive. Instead, you can say that you have a different perspective or different experience, which extends the conversation rather than shutting it down. - Provide
Feedback
It can be challenging for presenters to tell how the experience was from the audience’s viewpoint. Were there audio problems? Difficulty reading slide content? Are there topics you would like to see them cover? Help them improve by letting them know what worked well and what didn’t.
Need assistance during the conference? Connect with our HELP DESK.
CONFERENCE SECRETARIAT
c/o Venue West Conference Services
301 - 1040 Hamilton Street
Vancouver, BC V6B 2R9, Canada
PHONE & EMAIL
Phone: +1.604.681.5226
Toll Free (North America): +1.866.481.5226
isbnpaxchange@venuewest.com
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Disclaimer: The information contained in this website is for general information purposes only. The information is provided by Venue West Conference Services and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Venue West Conference Services. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Venue West Conference Services takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.